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Customer Support

How can we assist you? Contact us for help with our trade services, licensing processes, technical support, or any inquiries you may have. Our dedicated support team is here to ensure your trade operations run smoothly.

Contact Methods

Submit a Support Request

Phone Support

General Support

+1 (868) 623-2931

Trade Hotline

1-800-TRADE-TT

Emergency Line

+1 (868) 623-HELP

24/7 for critical issues

Email Support

General Support

support@trade.gov.tt

Technical Issues

tech@trade.gov.tt

Licensing Queries

licensing@trade.gov.tt

Frequently Asked Questions

Office Hours & Response Times

Office Hours

Monday - Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:00 PM
Saturday - SundayClosed

Response Times

Email Support
24 hours
Phone Support
Immediate
Online Form
48 hours
Current Status

All systems operational. Average response time: 18 hours

Visit Our Office

Ministry of Trade and Industry

Level 15, Twin Towers

25 Dominica Drive, Barataria

Trinidad and Tobago

Get Directions

Additional Resources

User Guides

Step-by-step instructions for all services

View Guides

Forms & Templates

Download required forms and document templates

Download Forms

Video Tutorials

Watch how-to videos for common tasks

Watch Videos

Training Sessions

Join live training sessions and webinars

Join Training

Emergency Support

For critical issues affecting your trade operations outside business hours, contact our emergency hotline:

emergency@trade.gov.tt