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Data Protection and Privacy

How we protect your personal data and ensure your privacy when using Trade TT services.

Our Data Protection Commitment

The Ministry of Trade and Industry is committed to protecting your personal data and privacy. We follow strict data protection principles and comply with relevant privacy laws and regulations.

Legal Compliance

We comply with all applicable data protection laws

Security Measures

Robust security protocols to protect your data

Transparency

Clear information about how we use your data

Data We Collect

Personal Information

Name, contact details, business information, identification documents

Application Data

Information provided in licence applications and trade documents

Usage Data

How you interact with our website and services

Technical Data

IP addresses, device information, browser details

How We Use Your Data
  • Service Provision: To provide trade facilitation services and process applications
  • Communication: To contact you about your applications and services
  • Compliance: To meet legal and regulatory requirements
  • Security: To protect our systems and prevent fraud
  • Improvement: To enhance our services and user experience
  • Analytics: To understand usage patterns and improve functionality
  • Legal Obligations: To fulfill our legal and regulatory duties
  • Emergency Contact: To contact you in case of urgent matters
Data Security Measures

Encryption

All data is encrypted in transit and at rest

Access Controls

Strict access controls and authentication measures

Regular Audits

Regular security audits and vulnerability assessments

Staff Training

Regular training on data protection and security

Your Data Rights

Right to Access

You can request a copy of your personal data

Right to Rectification

You can request correction of inaccurate data

Right to Erasure

You can request deletion of your personal data

Right to Portability

You can request data in a portable format

Right to Object

You can object to certain processing activities

Data Retention

Application Records

Retained for 7 years for legal and audit purposes

User Accounts

Retained while active, deleted 2 years after inactivity

Analytics Data

Retained for 2 years for service improvement

Legal Requirements

Some data may be retained longer for legal compliance

Contact Our Data Protection Officer

For questions about data protection, privacy rights, or to exercise your data rights, please contact our Data Protection Officer.

Privacy Rights
Data Protection
Security
Legal Compliance